212.673.6984 [email protected]

On-Demand Support

With over 15 years of experience in Identity and Access Management consulting for all types of clients of all sizes, Psyance has noticed a gap in support offerings for it’s clients. If you answer YES to any of these questions, then we have the support model for you!

  • Does your vendor support keep asking for useless logs, or redundant questions with little or no resolve?
  • Do you have an ongoing need for a more hands-on support, but lack the budget for a full-time resource or engagement contract?
  • Are you not sure if your current environments are setup properly, and need validation or direction?
  • Are you looking for best-practice advice from those that have done what you’re attempting many times before?
  • Do you need a short engagement but not enough to warrant head-hunters and the lost time of finding competent resources?

All of these represent just a few of the common problems enterprises face every day and are left to struggle to figure it out on their own, leading to tons of wasted time and money, failed attempts, and a ruined reputation for your department! Psyance is now proud to announce that we have tailored solutions to solve all of your problems and save your budget!


Get Real Answers!
  • Not satisfied with your existing vendor support? This plan is for you!
  • Ticket and Email Support
  • All Psyance IDM Engineers
  • 24 Hour SLA Response
  • Mon-Fri, 9am-5pm EST
  • $200/mo contract with three month minimum
Get Support Now!

Remote Support

We Work with you!
  • Want someone to work on your issues with you? This plan is for you!
  • Ticket, Email, Phone, and Text Support
  • Web Conferencing
  • Senior Psyance IDM Engineers Exclusively
  • 2 Hour SLA Response
  • 24 / 7 / 365 Availability
  • $300/mo contract with three month minimum
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Complete Dedication!
  • Need a resource for ongoing support but not enough to justify hiring additional staff? We can help fill the gap!
  • Fully dedicated Psyance IDM Remote Resource
  • 30 min SLA Mon-Fri, 9-5 EST
  • 40 hours per month included
  • Overages billed in 1 hour increments @ $150/hr
  • SME Upgrades Available
  • Three month contract minimum
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Some of Our Clients

Let us start helping you today!

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